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IT Skills for the Ambulance Service
IT Skills for Ambulance Service
Liam Marshall is the Education and Development Officer for IT at the North East Ambulance Service NHS Foundation Trust. The Trust employs over 2,500 people and covers a geographical area of 3,230 square miles from Guisborough in the south to the Scottish Border at Berwick upon Tweed.
In September 2014, Liam was tasked with implementing the IT Skills Pathway across the organisation. We caught up with Liam one year on to find out how things are progressing.
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Social Care: Supporting Frontline Staff with IT Skills
IT Skills for Social Care
Vibrance is a registered charity that supports vulnerable people across London and the South East. Their aim is to become a “paper light” organisation and they recognise the important role that all staff having appropriate IT skills has to play in achieving this.
In this case study Catherine Brewster, Head of Learning and Development at Vibrance explains how the organisation has started to utilise the IT Skills Pathway to get all staff equipped with the skills they need.
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Social Care: The IT Skills Pathway supporting residential care home staff
IT Skills for Social Care
David Trousdale is a Support Worker at the Mason Way residential care home in Waltham Abbey, Essex.
Mason Way is a small centre supporting 7 adults with learning disabilities. His work is varied – supporting the residents in a variety of different ways and teaching them life skills such as cooking and cleaning to increase their independence. Until being told about the IT Skills Pathway, he had never received any formal IT training.
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Saved back office time reinvested into better patient care
IT Skills for Managers
Garry Schulz is the Improvement & Development Manager at Newcastle upon Tyne Hospitals NHS Foundation Trust. His day to day duties involve extensive use of Microsoft Office products to an advanced level – particularly Microsoft Excel. We caught up with Garry to find out how getting training and certification via the NHS IT Skills Pathway has assisted not only him, but his colleagues in Service Improvement and also the wider Trust workforce.
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1-2 hours per week saved for Administrator
IT Skills for Administrators
Daniel Edwards is a Patient Database Administrator based in the Speech and Language Therapy Department at Walsall Healthcare NHS Trust. In this interview, he describes how undertaking higher level IT Learning and Certification via the NHS IT Skills Pathway has assisted him with his work.
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